Maintenance & Inspection
Maintenance and Inspections Could Make All the Difference
With the latest security systems relying heavily on very sophisticated components and cutting edge technology, it's important that these items stay up to date. Upgrading your router with the latest firmware, or making sure your hardwired cables haven't been damaged by pests or weather, will ensure your family stays safe. A window that has slowly worked itself off it's tracks could be causing false alarms, or worse, the sensor may have been disabled altogether. Making sure your systems is finely tuned, running the latest software, with perfectly calibrated sensors is not something you should have to worry about: and that's exactly why we handle it all for you.
Just as a computer or laptop can become compromised by running outdated or obsolete software, the same principles apply to your security system. While all of our products offer the latest in security technology and should never fail to protect you, if the system isn't current and properly maintained, you could be opening you and your family up to unnecessary risks. It's important to keep in mind that the technology used to break into homes is evolving just as fast as the technology developed to keep threats out of your home. This is why it is so important to keep your system properly maintained, with the latest updates and patches, so you can rest assured that you and your loved ones are protected.
Security System Maintenance & Service
As a home or business owner, it’s important to ensure that your security system is always functioning properly. The same way we maintain our vehicles throughout the year, with oil changes, brakes, tires and inspections, we must also maintain our security systems.
Neglecting these important tasks can cause major damage or a loss of protection later down the road. Thinking that because you don't use it enough or haven't seen a problem occur doesn't mean there isn't one. Don't wait for a worst case scenario (break in/flood/loss of power) to bring to surface the underlying problem.
When to Schedule Maintenance
Maintenance may be done on a bi-monthly, quarterly, semi-annual or annual basis, but if there are changes in your call list, phone number, email or any other information, maintenance may be required prior to your scheduled time.
Sometimes a visual check will bring an issue to light, for example, if a cord to a security camera has been cut or if an access panel is not displaying information. However, more often than not, a complete security system check is necessary to ensure that all parts of the system are working. Much like your home computer, software needs to be updated periodically to ensure that your system is up to date and ready to keep your home or business safe.
EMS Systems, Inc. offers unlimited service calls throughout the year if you are concerned that there is an issue. The only cost to our customers is if a part needs to be replaced.
During Security System Inspection and Maintenance
During security system maintenance, all security devices are tested including fire alarm devices and access control systems.
Battery backups undergo testing during the inspection. All batteries need replacement over time – even if they aren’t being utilized frequently. Much like your smoke alarm batteries, you don’t want to be in the position of having a faulty backup battery when you need it. Because of this, we recommend this as part of our regular maintenance.
During maintenance, all fire and smoke alarm signals are checked and reports are documented and sent directly to the City or Town Fire Marshall.
Emergency lights, which include Emergency Exit signs and may also include backup lights, are checked and bulbs are replaced as required.
The database for your access control system will be backed up during maintenance. The information is in a secure database, however, much like your home or work computer, backing up the data is crucial for not only record keeping, but also in the event of a flood, fire or theft.
If any systems are shut down during the maintenance, you can rest assured, they will be brought back up to working order by the end of the day of the inspection so there will not be a lapse in security.
Stay on Top of Your Security Maintenance
Once a security system is installed, even with the most advanced systems, regular maintenance is required to ensure that it functions optimally. Without proper maintenance, your alarm system cannot provide the same peace of mind as a properly maintained security system. Be sure to stay on top of your inspection and maintenance schedule with your monitoring company. If you don’t remember the last time your system was checked, it’s time to give EMS Systems, Inc. a call to check!